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My AI Discovery pixel is installed but not recording any visits

My AI Discovery pixel is installed but not recording any visits

You added the Revenue Proven pixel snippet to your site but the AI Discovery Visitors dashboard shows zero visits. A missing or incorrect data-tenant attribute, a Content Security Policy blocking the script, or a pixel placed on too few pages are the most common causes.

You copied the pixel snippet from Settings and added it to your website, but after 24 to 48 hours the Visitors section of the AI Discovery dashboard shows no data.

AI Discovery pixel settings showing the snippet and verification status
The pixel setup page shows your tenant-specific snippet and the verification status after the first successful event is received.

Why this happens

The pixel script must load on every page you want to track, and the data-tenant attribute must contain the exact tenant token from your Settings page. If the token value is missing or replaced with a placeholder, if a Content Security Policy blocks the external script, or if the snippet is only on one page while AI assistants link visitors to other pages, no visits will be recorded.

How to fix it

  • Go to Settings and then AI Discovery and then Pixel Setup. Copy the snippet again and confirm the data-tenant attribute holds a long token string, not a placeholder like YOUR_TENANT_ID.
  • Open your website in a browser, right-click and view page source, then search for revenueproven to confirm the script tag is present.
  • Open browser developer tools and go to the Network tab, then reload the page and filter for /p.js. A 200 response means the script is loading correctly. A 404 means the script URL is wrong, and a blocked request means a CSP or ad blocker is preventing it.
  • If you use a Content Security Policy, add revenueproven.com to your script-src directive.
  • Place the pixel on all pages where AI traffic might land, not just the homepage. AI assistants often deep-link to blog posts, documentation pages, or product pages.
  • Wait 24 hours after correcting the installation. The visitor data pipeline has a processing delay and visits appear in the dashboard the following day.
  • Test detection manually by clicking a link to your site from an AI assistant conversation. Use ChatGPT or Claude, find your site, click through, and check the dashboard the next day.

Still stuck?

Contact support with your website URL and a note about which pages the pixel is installed on. Our team can verify whether the pixel is firing correctly from our ingestion endpoint logs.