The dashboard is very slow or showing an error page
Dashboard pages take a very long time to load, show a spinner that never resolves, or display a generic error message. Network issues, a stale browser cache, or a temporary server load spike are the most common causes.
Dashboard pages are loading very slowly, the attribution table spinner never stops, or you see a generic error message when navigating to a dashboard route.
Why this happens
Dashboard data is loaded from a combination of server-side caches and live database queries. A slow or broken experience can result from a stale browser cache serving outdated assets, a temporary spike in server load during a large sync job, a network issue between your browser and the app server, or a query that times out on a very large data set.
How to fix it
- Do a hard refresh of the page by pressing Cmd+Shift+R on Mac or Ctrl+Shift+R on Windows and Linux.
- Clear your browser cache for revenueproven.com or open the page in a private window to rule out a caching issue.
- Check your internet connection by loading another site. If your network is having problems, the dashboard issue is on your end.
- Wait 2 to 3 minutes and reload. A large sync running in the background can temporarily slow dashboard queries while it is writing data.
- Try navigating to a different dashboard section, such as Settings, and then back to the page that was slow. This can reset a stuck loading state.
- If you see a specific error message rather than a timeout, note the exact text. Errors starting with "An unexpected response" often mean a server-side query failed. Note the time and contact support.
Still stuck?
Contact support with the URL of the page that is slow or erroring, the time it happened, and any error text visible on screen. Our team can check server health and query logs to diagnose the issue.