What is the SLA and uptime commitment for paid plans?
Revenue Proven targets high availability for paid customers, with load-balanced infrastructure, active health checks, and continuous backup in place; formal SLA terms are available for Enterprise customers.
Revenue Proven runs on a four-server production architecture in Singapore with a Caddy load balancer distributing traffic across two web instances. A single server restart doesn't take the product down for users. The system includes automated health checks, disk monitoring, and infrastructure alerting.
Infrastructure reliability measures
- Load balancer with active health checks routes traffic away from unhealthy instances within seconds
- Daily database backups with Backblaze B2 fallback for redundancy
- Continuous write-ahead log archiving for point-in-time database recovery
- Disk usage alerts at 70 percent warning and 85 percent critical thresholds
- Infrastructure metrics pushed to an internal admin dashboard every 60 seconds
Formal SLA
A formal, percentage-based SLA is available for Enterprise customers as part of the Enterprise contract negotiation. Standard paid plans (Pro through Agency) do not currently include a written SLA, though Revenue Proven targets the highest availability possible within its infrastructure design. If you need a specific uptime guarantee in writing, discuss this with the team as part of an Enterprise agreement.
Why this matters for plans and billing
Revenue Proven connects LinkedIn Ads engagement to CRM revenue at the company level, so B2B teams can prove which campaigns influenced real pipeline and closed-won deals. When you are working with plans and billing, the goal is always the same: tie marketing activity back to revenue you can defend in front of your leadership team.
Revenue Proven keeps the answer grounded in your own connected data. It pulls company-level engagement from the LinkedIn Ad Analytics API across five lookback windows (180, 90, 60, 30, and 7 days), matches those companies to HubSpot or Salesforce accounts by domain and name, and surfaces influenced pipeline and influenced revenue alongside a company-by-company journey timeline. That means the figures you see here reflect the accounts your campaigns actually reached, not estimates or modeled guesses.
If anything in this area looks unexpected, re-check that your LinkedIn Ads and CRM connections are active and that a recent sync has completed, then refresh the page.